VIACTIV - Service

SIMPLE – DIGITAL – SECURE

With “VIACTIV - Service” we offer you digital customer service at the highest level. Save valuable time and unnecessary trips to the mailbox! With our service app you can do many important things quickly and easily online. Would you like to submit your sick note, get a bill refunded or change your contact details? You can control all of this conveniently from your smartphone with our app. With just a few clicks. Wherever and whenever you want.
DIGITAL MAILBOX: MORE OVERVIEW, FULL CONTROL
Would you prefer to communicate with us paperless? No problem! “VIACTIV - Service” has a digital mailbox. Here you can securely receive and manage important documents. This way you are always up to date and keep an overview!
REGISTER QUICKLY & SECURELY
So that you can use our service app safely, you must register once. But don't worry: you can do this in just a few steps directly in the app.
Let's go! Simply download the app, register and start!

CURRENT FEATURES
• Upload sick note
• Submit invoices
• Apply for maternity benefit
• Apply for household help
• Apply for child sickness benefit
• Apply for family insurance
• Apply for care services (preventative care, short-term care, etc.)
• Apply for a foreign health certificate
• Order an electronic health card
• Request a replacement treatment certificate
• Fill out the accident questionnaire
• Change insurance status
• Send, receive and manage documents
• Change personal data
• Important service numbers at a glance
SECURITY:
• 100% protection of your data
• 2-factor authentication before using the app
• Compliance with all legal regulations on data protection
FURTHER DEVELOPMENT
VIACTIV is continually developing its digital service offerings and the functions of the “VIACTIV - Service” app. We will regularly inform you about new developments here. If you miss a function, simply write us an email to digital@viactiv.de. We look forward to your ideas!
REQUIREMENTS FOR USE
• Insured with VIACTIV health insurance
• Android from version 8.0
• No end device with a modified operating system, e.g. B. Jailbreak (unauthorized mechanism to bypass security/usage restrictions)